Description
In western welfare states public and non-profit service organizations are increasingly looking for ways to combine the efforts and expertise of professionals and volunteers to provide support and services to vulnerable target groups. Little is known about how professionals and volunteers collaborate to provide these social services and support. We interviewed social workers (n=4) and volunteers (n=13) to analyse the interventions of professionals in a befriending project where volunteers provide support to people after they are released from prison. Our results show that professionals provide tailormade support to volunteers through different interventions: they share their knowledge and expertise, provide emotional support, advice and coach the volunteers. Furthermore, in complex cases professionals intervene to gain access to appropriate social support and to realise the rights of the ones involved.| Period | 14 Jul 2022 |
|---|---|
| Event title | 15th International conference of the International Society for third sector : Navigating In Turbulent Times: Perspectives and Contributions from the Third Sector |
| Event type | Conference |
| Location | Montreal, CanadaShow on map |
| Degree of Recognition | International |