Activity: Talk or presentation › Talk or presentation at a workshop/seminar
Description
Whereas online platforms can offer quick and easy solutions, this does not mean certain quality standards should not be in place – not in the least because there is a power imbalance in the relation platform-internet user, similar to consumer-trader, and because ODR procedures are less transparent than public courts or certified ADR bodies. To what extent does (perceived) procedural justice matter?
Period
1 Dec 2023
Event title
Expert Workshop – Navigating the DSA’s procedural turn: lessons from consumer law for ODR