Activities per year
Activities
- 1 Talk or presentation at a conference
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MEASURING CUSTOMER EXPERIENCE IN ONLINE SERVICES: A KANO-BASED PROCESS VIEW ON THE TCQ PARADIGM
Sofie Vanzeebroeck (Speaker), Stephanie Van De Sanden (Contributor) & Kim Willems (Contributor)
22 May 2024Activity: Talk or presentation › Talk or presentation at a conference
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