SmartHubs:Smart Mobility Hubs as Game Changers in Transport

The SmartHubs project examines mobility hubs, dedicated on-street locations where citizens can choose from
different shared and sustainable mobility options. The main objective is to assess if a co-designed, user-centric
development can enable mobility hubs to act as a game changer towards inclusive sustainable urban mobility and
accessibility. SmartHubs will examine, develop and apply research methods and tools in SmartHubs Living Labs in
Brussels, Rotterdam-the Hague metropolitan region, Munich, Vienna and Istanbul. SmartHubs will develop and
apply novel participatory and impact assessment tools like (i) an open accessibility tool involving inputs from
individual citizens to examine the local accessibility impacts of mobility hubs, (ii) an accessibility network analysis
and resilience tool to examine the impacts of mobility hubs on transport network resilience, (iii) a multi-actor multicriteria
analysis method to involve individual citizens and (iv) tangible augmented reality technologies and
gamification and user experience (UX) approaches to facilitate co-creation processes of mobility hub design.
Finally, SmartHubs goes beyond the current state of the art conducting rigorous research on a broad range of
mobility, accessibility, vulnerability, resilience and societal impacts of mobility hubs, including vulnerable to
exclusion population segments such as low-income, digitally underskilled, female citizens and refugees.

The project has been financed by the Brussels Capital Region – Innoviris