An Empirical Study on Mediation in Civil and Commercial Disputes in Europe: The Mediation Service Providers Perspective

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Abstract

This empirical study seeks to explore the application of mediation and online mediation in civil and commercial disputes from the perspective of service providers in France, Italy, and Belgium. A qualitative approach was used in investigating the effectiveness of mediation, the challenges that mediators face, including online, and its future perspective through the lens of service providers. This study aims to be suitable for policymakers, ju-rists, researchers, and mediation service providers.

Original languageEnglish
Pages (from-to)11-54
Number of pages44
JournalRevista ítalo-española de Derecho Procesal
Volume2022
Issue number2
DOIs
Publication statusPublished - 2022

Bibliographical note

Funding Information:
This work is the result of conducting research as part of the NEMESIS project (co-funded by the EU H2020 under Grant Agreement no. 890793). The content of this paper represents the views of the authors only and is their sole responsibility. The European Commission does not accept any responsibility for use that may be made of the information it contains.

Publisher Copyright:
© 2022, Marcial Pons Librero. All rights reserved.

Keywords

  • Mediation
  • Online Mediation
  • Civil and Commercial Disputes
  • Mediation Service Providers
  • EU

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