Business Use Case: Ontologising Competencies in an Interorganisational Setting

This chapter summarizes findings from a real-world case study of interoganisational competency ontology engineering. In particular, it presents practical experiences for the issues addressed in the previous chapters, illustrating them with data and hands-on knowledge. The applied methodology is DOGMA-MESS and supports domain experts in gradually building and managing increasingly complex versions of ontological elements and their converging and diverging interrelationships. The approach will increase the interoperability of knowledge services based on consensual meaning negotiation in the vocational training and public employment domain. Services supported include efficiently obtaining relevant, shared competency definitions in the Dutch bakery vocational training domain, and more meaningful matching of job candidate profiles and job positions in the Walloon public employment domain. The chapter concludes with a discussion based on our findings, and some future directions.