Designing interaction interface for supportive human-robot collaboration: A co-creation study involving factory employees

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Abstract

Considering social-technical factors during the design and implementation of collaborative robots (cobots) is important to ensure their successful integration into industrial workspaces and the well-being of the operators such as ergonomics. In this work, we present a co-creation study in developing an interaction interface for a human-robot collaboration (HRC) system involving SME factory employees in the Netherlands. Employing a qualitative research method, the co-creation activities in this study sought employees' input on preferred use cases and collaboration methods with robots. The gathered qualitative data was used to design the HRC interaction interface, aligning it with operators' needs and preferences. The developed system was fully functional, underwent technical validation, and received feedback from the factory operators. Our study emphasizes the importance of involving employees in the design of HRC interaction interfaces, which can result in HRC systems that meet their needs and preferences. Such customized systems have the potential to enhance the acceptance of robots in industrial settings. The study contributes to the field by demonstrating a participatory approach to designing an HRC interaction interface for a robot in a real industrial setting, where no use cases or interaction modalities were pre-defined.
Original languageEnglish
Article number110208
Pages (from-to)1-12
Number of pages12
JournalComputers & Industrial Engineering
Volume192
DOIs
Publication statusPublished - Jun 2024

Bibliographical note

Funding Information:
The authors would like to thank all participants for their involvement in this study. The work leading to these results has received funding from the European Union's Horizon 2020 research and innovation program as part of the SOPHIA project under Grant Agreement No. 871237, and the Flemish Government under the program \u201COnderzoeksprogramma Artifici\u00EBle Intelligentie (AI) Vlaanderen\u201D.

Funding Information:
The work leading to these results has received funding from the European Union\u2019s Horizon 2020 research and innovation program as part of the SOPHIA project under Grant Agreement No. 871237 , and the Flemish Government under the program \u201COnderzoeksprogramma Artifici\u00EBle Intelligentie (AI) Vlaanderen\u201D.

Publisher Copyright:
© 2024 Elsevier Ltd

Keywords

  • Human-robot interaction
  • human-robot collaboration
  • co-creation
  • industrial settings
  • robot acceptance
  • interface design

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