E-invoicing as the principal Driver of Change in B2X letter market definitions

Doris Hildebrand

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

3 Citations (Scopus)


The postal service industry is experiencing significant changes in its
fundamental features in light of rapid and consistent improvements
in technology pushed by the broad availability of the internet. The
growth in electronic means of communication has had an impact on
traditional mail volumes. In particular, demand for addressed B2X
mail is under pressure due to such developments as e-invoicing.
This paper discusses whether the arrival of e-substitution might
alter previous relevant market definitions. The focus of the analysis
is whether the reduction in B2X demand follows from entry by a
marginal substitute or a gross substitute, reflecting on Brennan and
Crew (2014)..
Original languageEnglish
Title of host publicationPostal and Delivery Innovation in the Digital Economy
EditorsMichael A. Crew, Timothy J. Brennan
Place of PublicationSwitzerland
PublisherSpringer International Publishing
ISBN (Electronic)978-3-319-12874-0
ISBN (Print)978-3-319-12873-3
Publication statusPublished - 2015

Bibliographical note

Michael A. Crew, Timothy J. Brennan


  • e-invoicing
  • b2x letter market
  • HM Test
  • SSNIP Test


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