How COVID-19 could accelerate the adoption of new technologies in services and retail

Research output: Chapter in Book/Report/Conference proceeding › Chapter › Research › peer-review

Original language	English
Title of host publication	COVID-19 and the Future of the Service Industry Post-Pandemic: Insights and Resources
Editors	S.H. Han, J. Lee
Publisher	Springer
Pages	103-134
Volume	2
ISBN (Print)	978-981-334-133-3
Publication status	Published - 2021

Cite this

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title = "How COVID-19 could accelerate the adoption of new technologies in services and retail",

author = "Kim Willems and Nanouk Verhulst and Malaika Brengman",

year = "2021",

language = "English",

isbn = "978-981-334-133-3",

volume = "2",

pages = "103--134",

editor = "S.H. Han and J. Lee",

booktitle = "COVID-19 and the Future of the Service Industry Post-Pandemic: Insights and Resources",

publisher = "Springer",

}

How COVID-19 could accelerate the adoption of new technologies in services and retail. / Willems, Kim ; Verhulst, Nanouk ; Brengman, Malaika.
COVID-19 and the Future of the Service Industry Post-Pandemic: Insights and Resources. ed. / S.H. Han; J. Lee. Vol. 2 Springer, 2021. p. 103-134.

Research output: Chapter in Book/Report/Conference proceeding › Chapter › Research › peer-review

TY - CHAP

T1 - How COVID-19 could accelerate the adoption of new technologies in services and retail

AU - Willems, Kim

AU - Verhulst, Nanouk

AU - Brengman, Malaika

PY - 2021

Y1 - 2021

M3 - Chapter

SN - 978-981-334-133-3

VL - 2

SP - 103

EP - 134

BT - COVID-19 and the Future of the Service Industry Post-Pandemic: Insights and Resources

A2 - Han, S.H.

A2 - Lee, J.

PB - Springer

ER -