Original language | English |
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Title of host publication | COVID-19 and the Future of the Service Industry Post-Pandemic: Insights and Resources |
Editors | S.H. Han, J. Lee |
Publisher | Springer |
Pages | 103-134 |
Volume | 2 |
ISBN (Print) | 978-981-334-133-3 |
Publication status | Published - 2021 |
How COVID-19 could accelerate the adoption of new technologies in services and retail
Research output: Chapter in Book/Report/Conference proceeding › Chapter › Research › peer-review