How COVID-19 could accelerate the adoption of new technologies in services and retail

Research output: Chapter in Book/Report/Conference proceedingChapter

Original languageEnglish
Title of host publicationCOVID-19 and the Future of the Service Industry Post-Pandemic: Insights and Resources
EditorsS.H. Han, J. Lee
PublisherSpringer
Pages103-134
Volume2
ISBN (Print)978-981-334-133-3
Publication statusPublished - 2021

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