Innovation from user experience in Living Labs: revisiting the ‘innovation factory’-concept with a panel-based and user-centered approach

Dimitri Schuurman, Bram Lievens, Lieven De Marez, Pieter Ballon

Research output: Chapter in Book/Report/Conference proceedingMeeting abstract (Book)

Abstract

This paper focuses on the problem of facilitating sustainable innovation practices with a user-centered approach. It does so by revisiting the knowledge-brokering cycle and Hargadon and Sutton's ideas on building an 'innovation factory' within the light of current Living Lab-practices. Based on theoretical as well as practical evidence from a case study analysis of the LeYLab-Living Lab, it is argued that Living Labs with a panel-based approach can act as innovation intermediaries where innovation takes shape through actual user experience in real-life environments, facilitating all four stages within the knowledge-brokering cycle. This finding is also in line with the recently emerging Quadruple Helix-model for innovation, stressing the crucial role of the end-user as a stakeholder throughout the whole innovation process.
Original languageEnglish
Title of host publicationXXIII ISPIM Conference - Action for Innovation: Innovating from Experience, Proceedings
Place of PublicationGhent, Belgium
Number of pages11
Publication statusPublished - 2012
EventUnknown -
Duration: 1 Jan 2012 → …

Conference

ConferenceUnknown
Period1/01/12 → …

Keywords

  • Innovation
  • Living Labs

Fingerprint

Dive into the research topics of 'Innovation from user experience in Living Labs: revisiting the ‘innovation factory’-concept with a panel-based and user-centered approach'. Together they form a unique fingerprint.

Cite this