Should service robots and frontline employees collaborate in retail-customer interactions?

Research output: Chapter in Book/Report/Conference proceeding › Conference paper

Original language	Dutch
Title of host publication	27th International Conference on Recent Advances in Retailing and Consumer Science
Place of Publication	Baveno, Italy
Publication status	Unpublished - 2020
Event	International Conference on Recent Advances in Retailing and Consumer Science - Baveno, Italy Duration: 6 Jul 2020 → 9 Jul 2020

Conference	International Conference on Recent Advances in Retailing and Consumer Science
Abbreviated title	RARCS
Country	Italy
Period	6/07/20 → 9/07/20

Cite this

@inproceedings{7791847c22104457ad8b9e103bdba03b,

title = "Should service robots and frontline employees collaborate in retail-customer interactions?",

author = "{De Gauquier}, Laurens and Malaika Brengman and Kim Willems and Nanouk Verhulst and Hoang-Long Cao and Bram Vanderborght",

year = "2020",

language = "Dutch",

booktitle = "27th International Conference on Recent Advances in Retailing and Consumer Science",

note = "International Conference on Recent Advances in Retailing and <br/>Consumer Science, RARCS ; Conference date: 06-07-2020 Through 09-07-2020",

}

De Gauquier, L, Brengman, M , Willems, K , Verhulst, N , Cao, H-L & Vanderborght, B 2020, Should service robots and frontline employees collaborate in retail-customer interactions? in 27th International Conference on Recent Advances in Retailing and Consumer Science. Baveno, Italy, International Conference on Recent Advances in Retailing and
Consumer Science, Italy, 6/07/20.

27th International Conference on Recent Advances in Retailing and Consumer Science. Baveno, Italy, 2020.