The COVID-19 crisis and telework: a research survey on experiences, expectations and hopes

Eline Moens, Louis Lippens, Philippe Sterkens, Johannes Weytjens, Stijn Baert

Research output: Contribution to journalArticle

2 Citations (Scopus)

Abstract

While a considerable number of employees across the globe are being forced to work from home due to the COVID-19 crisis, it is a guessing game as to how they are experiencing this current surge in telework. Therefore, we examined employee perceptions of telework on various life and career aspects, distinguishing between typical and extended telework during the COVID-19 crisis. To this end, we conducted a state-of-the-art web survey among Flemish employees. Notwithstanding this exceptional time of sudden, obligatory and high-intensity telework, our respondents mainly attribute positive characteristics to telework, such as increased efficiency and a lower risk of burnout. The results also suggest that the overwhelming majority of the surveyed employees believe that telework (85%) and digital conferencing (81%) are here to stay. In contrast, some fear that telework diminishes their promotion opportunities and weakens ties with their colleagues and employer.

Original languageEnglish
Pages (from-to)729-753
Number of pages25
JournalThe European Journal of Health Economics
Volume23
Issue number4
Early online date11 Nov 2021
DOIs
Publication statusPublished - Jun 2022

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