The digitalisation of the police

This chapter explores the growing role of digital technologies in modern policing, specifically focusing on body-worn cameras (BWCs), multi-tenant platforms (MTPs) and crime analysis software (CAS). These technologies have been increasingly adopted by police forces worldwide, including in Belgium, as part of efforts to enhance efficiency, accountability, and public trust. Through a systematic review of international literature, the chapter explores the implementation, use, and impact of these technologies on police practices and organisational dynamics. It examines how digitalisation is reshaping both internal police operations – such as officer discretion, accountability, and workload – and external interactions with the public. The study also highlights the ethical and legal concerns surrounding these technologies, including privacy, surveillance, and the potential for biased decision-making. Ultimately, the chapter addresses how digital tools are transforming modern policing, while raising important questions about their role in reinforcing police legitimacy and procedural justice.