The Organisation and Coordination of European e-Government research for EU in 2010

Jaro Berce, Annaflavia Bianchi, Clara Centeneo, David Osimo, Jeremy Millard, Jamal Shahin

Research output: Chapter in Book/Report/Conference proceedingChapter


Some important conclusions for the future research topics can be drawn from the Institute for Prospective Technological Studies (IPTS ) research report "Towards the e-Government vision for EU in 2010: Research Policy Challenges" (2005). The study has been carried out within the policy framework and objectives of meeting the European vision of a knowledge-based government which creates public value and improves cost efficiency by 2010 in line with the Lisbon process.

There is clearly a lot of encouraging work being carried out in terms of e-Government research in Europe and must be continuously enhanced. Current e-Government research tends to be of a similar nature across the globe, often with only small regional deviations.
The Report shows that, recently, an overwhelming amount of research has been carried out in the area of the back-office and on the interface between the back- and front-office, especially focusing on technology aspects (rather than organisational or economic), including data and knowledge management, as well as in the technical aspects of interoperability, service design and production, and trust and security.

A relatively large amount of research on e-Democracy has also been carried out. Overall, there is a clear recent focus on technology use and exploitation in e-Government research.

However, the picture changes quite dramatically when stakeholders' recommended future research is examined. The USA seems to be much more concerned with efficiency and not so involved with broad policy issues. Canada - recognising that users want more choice - is explicitly concentrating on citizen-focused government and multi-channel issues. Europe is a collection of many States where is difficult to harmonise and integrate approaches to e-Government issues across public administrations.

The main vehicle for EC research is in pursuing such a focus on future research towards examination of the public value impact of e-Government implementation and performance. Moving from government-centric to user centric public services, including the principles of consumer choice (which also involves multi-channel research), value (supply and delivery) chains, involving the public sector in collaboration with the private and civil sectors, and networked, decentralised (e)Government, e-Democracy and e-Participation, are just some of main issues amongst others. All this concentrates on the idea of building better governance in all political institutions in the EU area.

Therefore the goal that should be pursued is to reform the public administration and increase its efficiency and transparency, as well as to provide e(basic)-services for all. The Report shows, too, that different topics are appearing as future research challenges owing to the differences in the current state of research and implementation among nations. Public value is thus the ultimate goal, and efficiency and effectiveness are 'simply' means to this higher end.
Original languageEnglish
Title of host publicationElectronic Government: 5th International Conference, EGOV 2006, Krakow, Poland, September 4-8, 2006, Proceedings
Number of pages11
ISBN (Print)978-3-540-37686-6
Publication statusPublished - 1 Oct 2006

Publication series

NameLecture Notes in Computer Science


  • Lisbon Strategy
  • Information SOciety
  • egovernment
  • EUropean Union

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