Towards Design Recommendations for Social Engagement Platforms Supporting Volunteerism Targeting Older People in Local Communities

Renny Lindberg; Beat Signer; Olga De Troyer

doi:https://doi.org/10.1007/978-3-031-28813-5_5

Towards Design Recommendations for Social Engagement Platforms Supporting Volunteerism Targeting Older People in Local Communities

Renny Lindberg, Beat Signer, Olga De Troyer

Informatics and Applied Informatics

Research output: Chapter in Book/Report/Conference proceeding › Conference paper › Research

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Abstract

COVID-19 showed the need for community support networks to help vulnerable individuals that were forced to stay in their homes during extended periods. While the pandemic is slowly passing, there is still a need for this type of help, especially for elderly who nowadays want to live longer in their own home. Several social engagement platforms are already offering support for this type of services. However, some became rather inactive, while others are successful but not always in the context of offering help to vulnerable elderly. In this paper we present 16 design recommendations to consider when designing (or to improve) social engagement platforms focused on volunteerism for helping older people. These recommendations are based on the evaluation of 10 digital social engagement platforms that allow asking for assistance and/or volunteering to provide help.

Original language	English
Title of host publication	Smart Objects and Technologies for Social Goods - 8th EAI International Conference, GOODTECHS 2022, Proceedings
Subtitle of host publication	8th EAI International Conference, GOODTECHS 2022 Aveiro, Portugal, November 16–18, 2022 Proceedings
Editors	Ivan Miguel Pires, Eftim Zdravevski , Nuno Cruz Garcia
Publisher	Springer Nature Switzerland AG
Pages	63-79
Number of pages	17
ISBN (Electronic)	978-3-031-28813-5
ISBN (Print)	978-3-031-28812-8
DOIs	https://doi.org/10.1007/978-3-031-28813-5_5
Publication status	Published - 2023
Event	8th EAI International Conference on Smart Objects and Technologies for Social Good - Aveiro, Portugal Duration: 16 Nov 2022 → …

Publication series

Name	Lecture Notes of the Institute for Computer Sciences, Social-Informatics and Telecommunications Engineering, LNICST
Volume	476 LNICST
ISSN (Print)	1867-8211
ISSN (Electronic)	1867-822X

Conference

Conference	8th EAI International Conference on Smart Objects and Technologies for Social Good
Abbreviated title	GOODTECHS 2022
Country/Territory	Portugal
City	Aveiro
Period	16/11/22 → …

Bibliographical note

Publisher Copyright:
© 2023, ICST Institute for Computer Sciences, Social Informatics and Telecommunications Engineering.

Copyright:
Copyright 2023 Elsevier B.V., All rights reserved.

Keywords

Social engagement
Social enVolunteerism digital platforms
Social engagement · Volunteerism digitalDesign recommendations

Access to Document

https://doi.org/10.1007/978-3-031-28813-5_5

GOODTECHS2022Accepted author manuscript, 285 KBLicence: Unspecified

Cite this

Lindberg, R., Signer, B., & De Troyer, O. (2023). Towards Design Recommendations for Social Engagement Platforms Supporting Volunteerism Targeting Older People in Local Communities. In I. M. Pires, E. Zdravevski , & N. Cruz Garcia (Eds.), Smart Objects and Technologies for Social Goods - 8th EAI International Conference, GOODTECHS 2022, Proceedings: 8th EAI International Conference, GOODTECHS 2022 Aveiro, Portugal, November 16–18, 2022 Proceedings (pp. 63-79). (Lecture Notes of the Institute for Computer Sciences, Social-Informatics and Telecommunications Engineering, LNICST; Vol. 476 LNICST). Springer Nature Switzerland AG. https://doi.org/10.1007/978-3-031-28813-5_5

Lindberg, Renny ; Signer, Beat ; De Troyer, Olga. / Towards Design Recommendations for Social Engagement Platforms Supporting Volunteerism Targeting Older People in Local Communities. Smart Objects and Technologies for Social Goods - 8th EAI International Conference, GOODTECHS 2022, Proceedings: 8th EAI International Conference, GOODTECHS 2022 Aveiro, Portugal, November 16–18, 2022 Proceedings. editor / Ivan Miguel Pires ; Eftim Zdravevski ; Nuno Cruz Garcia. Springer Nature Switzerland AG, 2023. pp. 63-79 (Lecture Notes of the Institute for Computer Sciences, Social-Informatics and Telecommunications Engineering, LNICST).

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title = "Towards Design Recommendations for Social Engagement Platforms Supporting Volunteerism Targeting Older People in Local Communities",

abstract = "COVID-19 showed the need for community support networks to help vulnerable individuals that were forced to stay in their homes during extended periods. While the pandemic is slowly passing, there is still a need for this type of help, especially for elderly who nowadays want to live longer in their own home. Several social engagement platforms are already offering support for this type of services. However, some became rather inactive, while others are successful but not always in the context of offering help to vulnerable elderly. In this paper we present 16 design recommendations to consider when designing (or to improve) social engagement platforms focused on volunteerism for helping older people. These recommendations are based on the evaluation of 10 digital social engagement platforms that allow asking for assistance and/or volunteering to provide help.",

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note = "Publisher Copyright: {\textcopyright} 2023, ICST Institute for Computer Sciences, Social Informatics and Telecommunications Engineering. Copyright: Copyright 2023 Elsevier B.V., All rights reserved.; 8th EAI International Conference on Smart Objects and Technologies for Social Good, GOODTECHS 2022 ; Conference date: 16-11-2022",

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Lindberg, R, Signer, B & De Troyer, O 2023, Towards Design Recommendations for Social Engagement Platforms Supporting Volunteerism Targeting Older People in Local Communities. in IM Pires, E Zdravevski & N Cruz Garcia (eds), Smart Objects and Technologies for Social Goods - 8th EAI International Conference, GOODTECHS 2022, Proceedings: 8th EAI International Conference, GOODTECHS 2022 Aveiro, Portugal, November 16–18, 2022 Proceedings. Lecture Notes of the Institute for Computer Sciences, Social-Informatics and Telecommunications Engineering, LNICST, vol. 476 LNICST, Springer Nature Switzerland AG, pp. 63-79, 8th EAI International Conference on Smart Objects and Technologies for Social Good, Aveiro, Portugal, 16/11/22. https://doi.org/10.1007/978-3-031-28813-5_5

Towards Design Recommendations for Social Engagement Platforms Supporting Volunteerism Targeting Older People in Local Communities. / Lindberg, Renny; Signer, Beat ; De Troyer, Olga.

Smart Objects and Technologies for Social Goods - 8th EAI International Conference, GOODTECHS 2022, Proceedings: 8th EAI International Conference, GOODTECHS 2022 Aveiro, Portugal, November 16–18, 2022 Proceedings. ed. / Ivan Miguel Pires; Eftim Zdravevski ; Nuno Cruz Garcia. Springer Nature Switzerland AG, 2023. p. 63-79 (Lecture Notes of the Institute for Computer Sciences, Social-Informatics and Telecommunications Engineering, LNICST; Vol. 476 LNICST).

Research output: Chapter in Book/Report/Conference proceeding › Conference paper › Research

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T1 - Towards Design Recommendations for Social Engagement Platforms Supporting Volunteerism Targeting Older People in Local Communities

AU - Lindberg, Renny

AU - Signer, Beat

AU - De Troyer, Olga

PY - 2023

Y1 - 2023

N2 - COVID-19 showed the need for community support networks to help vulnerable individuals that were forced to stay in their homes during extended periods. While the pandemic is slowly passing, there is still a need for this type of help, especially for elderly who nowadays want to live longer in their own home. Several social engagement platforms are already offering support for this type of services. However, some became rather inactive, while others are successful but not always in the context of offering help to vulnerable elderly. In this paper we present 16 design recommendations to consider when designing (or to improve) social engagement platforms focused on volunteerism for helping older people. These recommendations are based on the evaluation of 10 digital social engagement platforms that allow asking for assistance and/or volunteering to provide help.

AB - COVID-19 showed the need for community support networks to help vulnerable individuals that were forced to stay in their homes during extended periods. While the pandemic is slowly passing, there is still a need for this type of help, especially for elderly who nowadays want to live longer in their own home. Several social engagement platforms are already offering support for this type of services. However, some became rather inactive, while others are successful but not always in the context of offering help to vulnerable elderly. In this paper we present 16 design recommendations to consider when designing (or to improve) social engagement platforms focused on volunteerism for helping older people. These recommendations are based on the evaluation of 10 digital social engagement platforms that allow asking for assistance and/or volunteering to provide help.

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KW - Social enVolunteerism digital platforms

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DO - https://doi.org/10.1007/978-3-031-28813-5_5

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SN - 978-3-031-28812-8

T3 - Lecture Notes of the Institute for Computer Sciences, Social-Informatics and Telecommunications Engineering, LNICST

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BT - Smart Objects and Technologies for Social Goods - 8th EAI International Conference, GOODTECHS 2022, Proceedings

A2 - Pires, Ivan Miguel

A2 - Zdravevski , Eftim

A2 - Cruz Garcia, Nuno

PB - Springer Nature Switzerland AG

T2 - 8th EAI International Conference on Smart Objects and Technologies for Social Good

Y2 - 16 November 2022

ER -

Lindberg R, Signer B , De Troyer O. Towards Design Recommendations for Social Engagement Platforms Supporting Volunteerism Targeting Older People in Local Communities. In Pires IM, Zdravevski E, Cruz Garcia N, editors, Smart Objects and Technologies for Social Goods - 8th EAI International Conference, GOODTECHS 2022, Proceedings: 8th EAI International Conference, GOODTECHS 2022 Aveiro, Portugal, November 16–18, 2022 Proceedings. Springer Nature Switzerland AG. 2023. p. 63-79. (Lecture Notes of the Institute for Computer Sciences, Social-Informatics and Telecommunications Engineering, LNICST). https://doi.org/10.1007/978-3-031-28813-5_5

Towards Design Recommendations for Social Engagement Platforms Supporting Volunteerism Targeting Older People in Local Communities

Abstract

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Bibliographical note

Keywords

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