Towards Optimal User Involvement in Innovation Processes: a Panel-centered Living Lab-approach

Dimitri Schuurman, Bram Lievens, Lieven De Marez, Pieter Ballon

Research output: Chapter in Book/Report/Conference proceedingConference paper

17 Citations (Scopus)


Living Labs as seen as a rather new research area with only a limited amount of supporting theories for understanding this concept. The absence of supporting theories, or rather the lack of agreement regarding the supporting theories has induced on the one hand a proliferation of papers and articles on Living Labs and on the other hand a wide variety of approaches and projects carried out under the Living Labs-umbrella. In short, on a theoretical as well as on a practical level, a further narrowing and specifying of the Living Lab-concept remains a task in progress. Within this research paper, we will show that the Living Lab-approach is in many ways a logical extension of some of the principles of the Open Innovation-concept. In order to aid to the concrete conceptualization of Living Labs, we will give an overview of history of the Living Lab-concept with a focus on characteristics and applications. This allows us to make a meta-analysis of discerning elements that, according to the most recent literature, should or should not be present in best practice Living Labs-research. Based on this meta-analysis and on the literature review, we will construct a modified consensus-definition of the Living Lab-concept as it is currently understood, described and practiced. By adding the `panel-centered' characteristic, we also add a Living Lab-characteristic that remained overlooked in most literature on Living Labs that however bears a large potential in terms of sustainability and added value of Living Labs.
Original languageEnglish
Title of host publicationTechnology Management for Emerging Technologies (PICMET), 2012 Proceedings of PICMET'12
Number of pages9
ISBN (Print)978-1-4673-2853-1
Publication statusPublished - 2012
Event2012 Proceedings of PICMET '12: Technology Management for Emerging Technologies. - Vancouver, BC, Canada
Duration: 29 Jul 20122 Aug 2012


Conference2012 Proceedings of PICMET '12: Technology Management for Emerging Technologies.
Abbreviated titlePICMET '12
CityVancouver, BC


  • Living Labs
  • Innovation


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