Customer Profiles: the invisible hand of the internet

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    Samenvatting

    In this article, we will focus on profiling in the commercial sector and specifically
    on the use of customer profiles on the Internet. This forms part of the broader
    development of e-commerce. It is important to distinguish here between
    individual profiles - which are the result of mining a particular individual's data
    - and group profiles, which result from pattern recognition at an aggregate
    level. We will look mainly at the way the latter are utilised by the industry, with
    what motives, and how this may affect consumers. We will conclude by briefly
    considering the legal and technical instruments that could counter undesirable
    consequences.
    Originele taal-2English
    TitelDatabases - The promises of ICT, the hunger for information, and digital autonomy
    RedacteurenG. Munnichs, M. Schuijff, M. Besters
    UitgeverijRathenau Instituut
    Pagina's62-71
    ISBN van geprinte versie978-90-77364-41-3
    StatusPublished - 1 jan 2012

    Bibliografische nota

    G. Munnichs, M. Schuijff, M. Besters

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