Samenvatting

Humanoid robots hold potential to offer customer experience for bricks-and-mortar stores. Participants took part in a quiz on the topic chocolate in an experimental field study at »The Belgian Chocolate House» in Brussels airport in which a tablet kiosk and a Pepper robot were compared. The experiments showed that offering the quiz on a humanoid robot provided better results in terms of shopper impressions and behavior.
Originele taal-2English
Titel13th Annual ACM/IEEE International Conference on Human Robot Interaction
Plaats van productieChicago
UitgeverijACM
Pagina's373-373
Aantal pagina's1
ISBN van elektronische versie978-1-4503-5615-2
ISBN van geprinte versie9781450356152
DOI's
StatusPublished - 5 mrt 2018
EvenementConference of Human-Robot Interaction (HRI 2018): Chicago - Chicago
Duur: 5 mrt 20188 mrt 2018

Publicatie series

NaamCompanion of the 2018 ACM/IEEE International Conference on Human-Robot Interaction - HRI '18

Conference

ConferenceConference of Human-Robot Interaction (HRI 2018)
Periode5/03/188/03/18

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