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The Multi-Actor Multi-Criteria Analysis is a methodology that allows for the involvement of multiple stakeholders within a decision-making process. It reveals the consensus and conflicts between the different groups of people that are involved in the evaluation but hold different interests. Nowadays, the concept of the “stakeholder” in MAMCA gradually shifts to the “stakeholder group”, and there is a need for involving more than one evaluator in the stakeholder group to make sure all the voices from the group will be heard instead of being represented by one. Especially when a stakeholder group contains a large variation in interests, concerns and socio-economic characteristics. Additionally, one group can have subgroups that might be hard to reach, and therefore are not or un-der-represented in the analysis. This is typically the case for the ‘citizens’ stakeholder group.

In order to fulfill the needs of the involvement of many different stakeholders within stakeholder groups, the mass-participation function was developed in MAMCA and the MAMCA survey tool is designed. This tool allows the decision-maker to design the dedicated survey for the stakeholder group which needs the mass-participation function. The easy-to-understand evaluation process is used to avoid time-consuming elicitation. It is possible to check the homogeneity and heterogeneity of the stakeholders within the stakeholder group based on the socio-economic profiles collected in the survey
Originele taal-2English
TitelDecision Support Systems XI: Decision Support Systems, Analytics and Technologies in Response to Global Crisis Management
SubtitelDecision Support Systems, Analytics and Technologies in Response to Global Crisis Management - 7th International Conference on Decision Support System Technology, ICDSST 2021, Proceedings
RedacteurenUchitha Jayawickrama, Pavlos Delias, María Teresa Escobar, Jason Papathanasiou
UitgeverijSpringer
Hoofdstuk1
Pagina's3-17
Aantal pagina's15
ISBN van geprinte versie9783030739751
DOI's
StatusPublished - 21 mei 2021
EvenementEWG-DSS 7th International Conference on Decision Support System Technology: Decision Support Systems, Analytics and Technologies in response to Global Crisis Management - Loughborough University, Loughborough, United Kingdom
Duur: 26 mei 202128 mei 2021

Publicatie series

NaamLecture Notes in Business Information Processing
UitgeverijSpringer
Nummer1
Volume414
ISSN van geprinte versie1865-1348
ISSN van elektronische versie1865-1356

Conference

ConferenceEWG-DSS 7th International Conference on Decision Support System Technology
Verkorte titelICDSST 2021
Land/RegioUnited Kingdom
StadLoughborough
Periode26/05/2128/05/21

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