The role of emotion regulation strategies in the unfolding relationships between psychological contract breach, violation and organizational citizenship behavior

    Onderzoeksoutput: Meeting abstract (Book)

    Samenvatting

    Purpose

    Employees who perceive that their employer breaks one or more obligations in their psychological contract (PC) typically experience feelings of violation, and may accordingly decrease their organizational citizenship behaviors (OCB). We examine how unfolding relationships between PC breach, violation, and OCB over time are influenced by two emotion regulation strategies: cognitive reappraisal and suppression.

    Design/Methodology

    Using weekly diary survey data--collected over the course of five weeks (Nrespondents=31, Nobservations=155)--we performed latent growth modeling to estimate and relate changes in breach, violation, and OCB over time. These changes over time were related to cognitive reappraisal and suppression.

    Results

    Increasing breach perceptions positively related to increasing feelings of violation over time, while increasing feelings of violation positively related to decreasing OCB over time. Reappraisers reported lower starting levels of breach and an attenuated increase in violation over time. Suppressors reported stronger increases in breach perceptions over time.

    Limitations

    Our sample size was small, reducing the statistical power to detect effects of the emotion regulation strategies. Additional data is therefore currently being collected.

    Research/Practical Implications

    Organizations may benefit from recruiting employees who use cognitive reappraisal as an emotion regulation strategy. In terms of theoretical implications, research could explore how emotion regulation strategies influence the breach-violation-OCB relationships, by including attribution and cognitive resources as mediators.

    Originality/Value

    By looking at temporal changes in relationships between breach, violation and OCB, we demonstrate how exchange agreements may gradually weaken or strengthen over time and that these unfolding relationships are influenced by ones' emotion regulation strategies.
    Originele taal-2English
    Titel17th congress of the European Association of Work and Organizational Psychology
    Plaats van productieOslo, Norway
    StatusPublished - 20 mei 2015
    Evenement17th congress of the European Association of Work and Organizational Psychology - Oslo, Norway
    Duur: 20 mei 201523 mei 2015

    Conference

    Conference17th congress of the European Association of Work and Organizational Psychology
    Land/RegioNorway
    StadOslo
    Periode20/05/1523/05/15

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